Privacy Policy
Your privacy is critically important to us. At Marshmallow Technology LTD, we have a few fundamental principles:
Introduction
This Privacy Policy describes how Marshmallow Technology LTD ("we", "us") collects, uses, and protects personal information and confidential client material in the course of delivering software engineering, cloud, data, and related technology services under the Marshmallow Technology brand. It applies to information collected through our website, email, telephone, and professional engagements.
Client data and confidentiality
When we support your programmes we may process source code, infrastructure credentials (handled under least-privilege principles), product analytics, ticketing exports, and other business records you choose to share ("Client Data"). Marshmallow Technology LTD applies contractual confidentiality commitments and technical safeguards that mirror the sensitivity of modern cloud-native estates.
- Data handling: Client Data is accessed strictly on a need-to-know basis by consultants and engineers assigned to your workstream, and segregated logically wherever practical.
- Security controls: We employ encryption in transit, secure collaboration tooling, hardened endpoints, and access reviews to reduce the risk of unauthorised access, alteration, loss, or disclosure.
- Non-disclosure: We will not sell Client Data and will not share it with unrelated third parties except where you instruct us, it is essential to deliver the agreed services (for example a sub-processor bound by equivalent obligations), or the law compels disclosure.
Information We Collect via Our Website
We may collect personally identifiable information, such as your name and email address, when you voluntarily submit it through our contact forms. We use this information solely to respond to your inquiries and provide you with requested information about our services.
Website Analytics and Cookies
Like most website operators, Marshmallow Technology LTD collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how our visitors use the website. We use cookies to help us understand how visitors use the Marshmallow Technology website operated by Marshmallow Technology LTD, and to remember basic preferences.
Data Security
We take reasonable steps to protect the information you provide to us from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any information to us via the internet.
Changes to This Privacy Policy
Although most changes are likely to be minor, Marshmallow Technology LTD may change its Privacy Policy from time to time, and at our sole discretion. We encourage visitors to frequently check this page for any changes to its Privacy Policy.
Contact information
Questions about this Privacy Policy or Marshmallow Technology's handling of personal data may be directed to Marshmallow Technology LTD at [email protected], by telephone on +44 7812 886263, or in writing to 1st Floor, The Featherstone Building, 66 City Road, London, England, EC1Y 1BD.